Carbon & Oak
Privacy Policy
Privacy Policy
At Carbon & Oak we respect your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information when you visit carbonandoak.com.
Information We Collect
When you visit our website or place an order, we may collect information such as:
-
Your name
-
Email address
-
Shipping and billing address
-
Phone number (if provided)
-
Payment information (processed securely by our payment providers—we do not store your full payment details)
-
Order history
-
Information about how you use our website, including pages visited and general device information
How We Use Your Information
We use your information to:
-
Process and fulfill orders
-
Provide customer support
-
Communicate about your purchases
-
Improve our website and customer experience
-
Send marketing emails if you choose to subscribe
-
Help protect against fraud and unauthorized transactions
Print-on-Demand Fulfillment
Apparel sold through Carbon & Oak is fulfilled by our print partner, Printify. When you place an order, the information necessary to produce and ship your purchase is shared with Printify and their production partners solely for the purpose of fulfilling your order.
Payments
Payments are processed through secure third-party payment providers. Carbon & Oak does not store your complete credit card information.
Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, understand how visitors use the site, and enhance your browsing experience. These technologies may collect general information such as browser type, pages viewed, and time spent on the site.
You can control or disable cookies through your browser settings.
Email Communications
If you subscribe to our newsletter or choose to receive updates, you may receive emails about new articles, products, or announcements. You can unsubscribe at any time using the link included in our emails.
Sharing Information
We do not sell your personal information.
We only share information with trusted service providers when necessary to operate our business, including website hosting, payment processing, order fulfillment, shipping, analytics, and email marketing.
Data Security
We take reasonable measures to help protect your personal information. However, no method of transmitting or storing data online can be guaranteed to be completely secure.
Your Rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. If you would like to make one of these requests, please contact us using the information below.
Contact
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Carbon & Oak
Email: carbonandoakshop@gmail.com